State the liability limit
In writing, with every quote.
8.33 SDR per kilogram
That is what international road carriage pays for lost goods, whatever they were worth.
How we work
The number shippers are not told
Carriage of goods by road between countries is governed by the CMR Convention, and its compensation rule is brutally simple: 8.33 special drawing rights per kilogram of gross weight short, plus carriage charges. Value does not enter into it. A pallet of laptops weighing 300 kilograms is compensated as 300 kilograms, which is a small fraction of what the laptops cost. Most shippers discover this after a loss rather than before a booking.
A carrier has no particular incentive to raise it. Explaining the limit invites the question of extra insurance, which makes the quote look worse against a competitor who stayed quiet. We would rather lose that comparison than have a client find out from a claim form, so the limit goes in writing with every rate and we say when a consignment plainly needs ad valorem cover.
The same applies to the delivery slot. Driving and rest times under Regulation 561/2006 are recorded by digital tachograph and are not negotiable, so there are slots that simply cannot be reached lawfully. An operator who accepts one is planning to break the rules with your freight on board, and the consequences — a fine, a roadside immobilisation, a load sitting still — land on your delivery as much as on the driver.
Our principles
Three beliefs behind the method
Plan to the rest-time rules
And refuse a slot that cannot be reached.
Refuse what we cannot carry
Dangerous goods travel with everything else.
Want a rate with the cover position?
Tell us the weight, the destination and the value, and we will quote within one business day.